Case details

Our goal is simple: to keep your pool water clean, balanced, and refreshing so you can enjoy worry-free swimming every day.

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Service:

Pool Repairs

Client:

Lorenzo

Budget:

$50k

Year:

2025

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Intro Case


A chain of fitness centers required expert pool equipment repair and upgrade services to improve operational efficiency. Their pools were frequently down due to malfunctioning pumps, heaters, and filtration systems, affecting member satisfaction and the overall gym experience.



Conclusion


  • Frequent pool downtimes due to equipment issues.

  • High repair costs due to outdated systems.

  • Poor member experience due to unpredictable pool conditions.



Our Approach


We conducted a full audit of their pool equipment and implemented a maintenance and upgrade plan:


  • Equipment Upgrades: Replaced outdated systems with modern, energy-efficient pumps, heaters, and filtration units.

  • Preventative Maintenance: Regular checks to identify issues before they caused downtime.

  • Emergency Repairs: Quick-response repair services for unexpected failures.



Execution


Upgrades were scheduled during low-traffic hours to minimize disruptions. Pool equipment was monitored in real time, ensuring any issues were addressed immediately.



Conclusion


  • High repair and operational costs due to outdated equipment.

  • Increased downtime affecting member experience.

  • Need for more proactive maintenance.



Results


  • 35% reduction in equipment failures.

  • 20% decrease in overall maintenance costs.

  • Positive member feedback on improved pool conditions.



Ending Result


This case highlights the importance of proactive pool equipment upgrades and maintenance, demonstrating how a strategic approach can enhance pool operations, reduce costs, and improve customer satisfaction.

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