Case details

Intro Case

A suburban community pool needed a reliable partner for closing and opening services each season. As the pool experienced harsh winters and hot summers, the client required specialized attention to ensure the pool was properly secured during winter and fully operational when reopened.

Conclusion

• Pool equipment was not adequately protected during the winter.

• Pool reopening required extensive time and resources each spring.

• No clear seasonal maintenance plan was in place.

Our Approach

We created a seasonal servicing plan that covered:

• Winterizing Services: Proper closing techniques, including chemical balancing, filtration system maintenance, and equipment protection.

• Spring Opening: Full inspection and reactivation of pool systems, including cleaning, equipment checks, and water balancing.

• Detailed Checklist: A clear checklist for each season, ensuring every step was executed thoroughly.

Execution

We scheduled winterizing services at the end of the fall and spring opening services as soon as temperatures allowed. Pool owners received a comprehensive seasonal report to track progress and needs.

Conclusion

• Lack of a structured seasonal service plan.

• High time investment in pool reopening.

• Pool equipment at risk due to poor winter protection.

Results

• 50% reduction in time spent on pool reopening.

• Improved equipment longevity due to proper winterization.

• Increased client satisfaction and trust.

Ending Result

With a systematic approach to seasonal pool maintenance, this service helped clients save time and reduce repair costs, while ensuring their pools were always ready for use, season after season.