Job details
Our mission is to deliver exceptional pool service that guarantees cleanliness, safety, and enjoyment for your family every single season.
Cape Town
Scheduling assistant
About Company
At AquaCare Pool Services, we pride ourselves on delivering reliable, high-quality pool maintenance and repair solutions for residential and commercial clients. Our team is dedicated to ensuring every customer enjoys a clean, safe, and beautiful pool year-round. We believe in teamwork, precision, and excellent service — values that drive every part of our business.
About Role
We’re looking for a detail-oriented Scheduling Assistant to coordinate service appointments, manage team schedules, and ensure smooth daily operations. You’ll work closely with our technicians and customers to organize maintenance visits, handle rescheduling requests, and keep all records updated in our system. This role is perfect for someone who’s organized, communicative, and passionate about providing great customer experiences.
Responsibilities
Schedule, confirm, and update pool service appointments.
Coordinate daily routes for technicians and maintenance teams.
Communicate with clients regarding appointment times and changes.
Maintain digital calendars and job records accurately.
Support the operations manager with administrative tasks.
What We’re Looking For
Strong organizational and multitasking skills.
Excellent communication and customer service abilities.
Experience in scheduling, admin, or coordination roles.
Comfortable using scheduling or CRM software.
Reliable, punctual, and team-oriented attitude.
